Task: Adjust (AST)
Purpose

Adjusting the test process (in consultation with the client as necessary)

Relationships
Main Description

Method of operation

When the proposed measures have been reported, the client has agreed and a selection has been made from one or more of the possible alternatives, the  test manager can put them into effect. To this end, he carries out the following steps:

  1. Implementing measures and evaluating effectiveness
  2. Adjusting products from the planning phase (optional, dependent on tolerance)
  3. Feedback to the client.
Products

  • Steering measures
  • Amended plan.

Tools

  • Workflow tool
  • Planning and progress monitoring tool.
Steps
1. Implementing measures and evaluating effectiveness
In this step, the test manager implements the (approved) measures. After some time, he assesses whether the desired effect has been reached with the adopted measures.
2. Adjusting products from the planning phase (optional, dependent on tolerance)

The measures can have consequences for the agreements as set out in the test plan. In that case, the test manager adjusts the products concerned and submits them to the stakeholders for approval.

Examples of adjustments to the various products are:

  • The scope of the assignment is adjusted. This is the case, for example, if it is decided to carry out one or more extra test types, or to omit them.
  • The product risk analysis is revised, because during the execution of the test process it appears that the probability of faults was wrongly estimated. This is the case if the development tests were limited because of pressures of time.
  • During the test execution, changes will be made in particular to the test strategy if the depth of testing or method of operation is amended. For example: under pressure of time, it is decided to create no more test cases for the testing of screens, but to use a checklist.
  • Many of the events have consequences for the budget. A common example of such an event is delay in delivery of the test object while the deadline for the test remains unchanged. The planned coverage is then only feasible if extra people are brought in, resulting in lost time (initiation) and management overhead.

Since the formulation of the assignment, product risk analysis, test strategy and estimate are required to be consistent with each other, a change in one of the products will usually lead to changes in the other products. Changes to the test plan are established in a new version or in a supplement, which is again submitted to the client for approval. It is the test manager’s responsibility to communicate clearly to the client the consequences of the changes.

3. Feedback to the client
In this step, the test manager reports to the stakeholders, such as the client, on the measures taken and their consequences for the test process. If the client (and possibly other stakeholders) were involved earlier in giving permission to adopt the measure, this report will generally contain no new information. Even if the test manager is able to implement the measure independently, the event and associated measures are reported to the stakeholders to keep them abreast of the testing developments. The periodic progress report is a suitable means for this.
More Information